For flights booked on our Israeli website - according to the Israeli Consumer Protection Law, 5741-1981, remote sale reservation may be cancelled within 14 days of the transaction date and not less than 7 working days before first flight departure. Cancellation of the booking and a claim for refund must be completed online through My booking. Log on with your last name and booking number, and select the "cancel reservation" button. Your cancellation and refund will be processed automatically.