You're off to a great start, you've found our website!
In the booking engine on our home page, start by selecting whether you are booking a round trip, a one-way flight, or if you are making a stopover in Iceland. Next, choose where you are departing from, your destination, suitable travel dates, and the number of people traveling. Got a discount code? Now is the time to use it.
Next, click SEARCH FLIGHTS to proceed with your booking.
In this step, you can see flights and prices for the chosen dates as well as for the previous and subsequent flights. It is important to carefully check that the selected departure and arrival dates will be suitable for the planned trip. Prices shown include taxes. Select suitable flights and your preferred fare type.
We offer four convenient fare types: WOW basic, WOW plus, WOW comfy and WOW premium. Select a fare type to see what is included.
When you are done, click on CONTINUE.
Here you can add extra services to your reservation, such as baggage allowance, special equipment, cancellation protection and priority boarding. Baggage allowance is added to outgoing and return flights separately.
Please note that extra services are not refundable, not changeable, and not transferable. Cancellation protection cannot be added to your booking afterwards. Why should I buy cancellation protection?
When you're ready, click CONTINUE.
Need more legroom? Want to make sure you sit together? In this step, you can reserve your favorite seat. Alternatively, you will get a random seat assigned at check-in.
Seat selection is included in WOW plus, WOW comfy and WOW premium, which means you have to select your seat/s to proceed.
Reserved your favorite seat? Then click on CONTINUE.
Do something fun! On this page, you can book tours and activities at your chosen destination. Need a ride? Now is the time to book a rental car, or you can skip this step and click CONTINUE.
Enter all requested passenger information and take special care to enter names exactly as they are written in the passports, and double-check all other information. If you discover you have chosen the wrong destination or dates, simply go back to amend your booking.
You can choose to pay by credit card and/or with a gift certificate, and you can use more than one gift certificate to pay for your WOW air flight.
Online payments can only be made with credit cards and prepaid cards (although not American Express). To pay with cash or debit card it is necessary to contact WOW air customer services. In such cases, a transaction fee will be applied.
Please ensure that the price shown is as expected. When you are satisfied with all entered details, click on PROCEED TO PAYMENT.
After the payment has been completed a confirmation of your booking appears on the screen, which is also the flight ticket for the trip. The confirmation is also sent to the registered email address. The confirmation contains a booking number and it is sufficient to write down the number and take it to the airport with you, instead of printing it out. However, we recommend bringing a hard copy of the booking confirmation and presenting it at check-in.
If you need more information you're welcome to contact us.
Did your confirmation email not turn up? Is it possible that it ended up in your junk mail folder? If not then please contact our customer service center.